Shipping Policy
Last updated: August 5, 2026
This Shipping Policy explains how StoreNex Home processes and delivers orders placed on storenex.store. By placing an order, you agree to the terms below.
Shipping Area
We currently ship to all 50 United States, including APO/FPO addresses. We do not ship internationally at this time.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Processing includes order verification, quality check, and packaging. Orders placed on weekends or U.S. holidays begin processing the next business day.
Delivery Estimates
After processing, standard transit time is typically 4–7 business days depending on your location within the United States. Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or peak seasons.
Shipping Charges
Shipping is free on all orders within the United States. There is no minimum purchase requirement.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to track your package. If you do not receive a tracking email within 3 business days of placing your order, check your spam folder or contact us at info@storenex.store.
Shipping Address
You are responsible for providing an accurate and complete shipping address at checkout. StoreNex Home is not liable for orders delivered to an incorrect or incomplete address provided by the customer. If you need to change your shipping address after placing an order, contact us immediately at info@storenex.store or +1 (650) 666-5554 — we can only update the address before the order has shipped.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date at info@storenex.store with your order number and photos of any damage. We will work with the carrier to resolve the issue and arrange a replacement or refund.
Multiple Shipments
Orders containing multiple items may be shipped in separate packages at no additional cost. You will receive a tracking number for each shipment.
Contact
Questions about shipping? Contact us:
- Email: info@storenex.store
- Phone: +1 (650) 666-5554
- Hours: Mon–Fri 9:00–18:00, Sat 10:00–16:00 (MT)
- Address: 2801 N Main St, Roswell, NM 88201, United States